These Terms and Conditions set out the rules for using the services we provide at PricedUp. They explain the relationship between you and us, and the standards of conduct we expect when you register, deposit, play or withdraw on our platform. By creating an account and using our services you agree to follow these terms and any policies we publish in your account area.
You are responsible for keeping your account details accurate and secure. You must provide valid personal information when registering and update it if anything changes. Do not share your password or allow anyone else to use your account. We may suspend or close any account where security is compromised or where we suspect unauthorised access.
We may require identity and address verification before allowing certain transactions or withdrawals. Until verification is complete, we may limit account functionality. You must notify us immediately of any unauthorised activity or if you believe your account login has been exposed.
To open an account you must meet our eligibility criteria. You must be at least 18 years old and resident in a territory where our services are permitted. Only one account is permitted per person, household, email address, payment method and IP address. We may refuse registration or close accounts that breach these rules.
You must use our services lawfully and not attempt to manipulate games, exploit promotions or conceal your identity. Prohibited activity includes money laundering, collusion, multi‑accounting, use of bots or software to influence game outcomes and any attempt to circumvent security measures. We reserve the right to investigate suspicious activity and to withhold funds pending the outcome of our enquiries.
Promotions and bonuses are offered subject to specific terms which will be available with each offer. Unless stated otherwise, only one welcome promotion is permitted per person, household and address. Winnings from bonuses may be subject to wagering conditions, contribution restrictions and maximum bet rules. We may void or withdraw offers where we reasonably suspect abuse, error or non‑compliance with the promotion terms.
We accept a range of payment methods which are displayed in your account. Minimum deposit and withdrawal values are published in the payments section and may vary by method. All deposits must be made from payment instruments in your name. We process withdrawals back to the original funding method where practicable.
Before releasing withdrawals we may carry out identity, affordability and source‑of‑fund checks. These checks can include requests for documents such as ID and proof of address. Processing may be delayed pending satisfactory verification. We do not charge fees for standard withdrawals unless stated otherwise in your account.
If you have a complaint please contact our support team in the first instance. We will aim to resolve issues promptly and fairly. If a dispute cannot be resolved directly, we will provide information on how to refer the matter to an independent dispute resolution service where applicable.
We may modify these terms from time to time to reflect changes in law, regulation, our services or for operational reasons. When we make material changes we will notify you through your account or by other reasonable means. Continued use of our services after notice constitutes acceptance of the updated terms.
